Refund Policy

We want you to be confident in your purchase. WalletOrigin offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date, for any reason.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as Merchant of Record for all our orders. To request a refund:

1. Go to paddle.net and look up your order using the email you paid with.
2. Choose the transaction and request a refund.
3. Alternatively, contact our support channel and we will help you complete the request with Paddle.

How refunds are issued

Refunds are issued to the original payment method. Depending on your bank or card issuer, it can take a few business days for the credit to appear on your statement.

Cancellations

You may cancel your subscription at any time from your account settings. When you cancel, you retain access to your paid plan through the end of the current billing period. After that, your account moves to the free tier. No further charges will be made.

Contact

For refund or billing questions, contact Paddle at paddle.net. For product questions, contact us via the support channel in your dashboard.